How do refunds work?
Because the money is held, refunds are quick.
Where the refund goes
Your money was never sent to the seller, so we return it from what we're holding. It goes back to your GeFe wallet, or to the way you paid.
How long it takes
Wallet refunds are instant. Refunds to a bank or card usually take 3 to 10 working days, depending on your bank.
More on protection & returns
Still stuck?
Email us and we'll get back to you. If it's about an order, add the order number. For questions about a piece, message the seller.
support@mail.gefeafrica.com