How does delivery work?
Each seller ships from their own city.
Who delivers
The seller sends your order with their own courier (like GIG or DHL), a dispatch rider, or by meeting you. GeFe doesn't deliver, but keeps your money until it arrives.
Listings show where the seller is, so you can tell roughly how long it will take.
Delivery cost
Agree the delivery cost with the seller in Messages before you buy. Never send money outside GeFe, for delivery or anything else: only payments made on GeFe are protected.
Buying several pieces from one seller? A stockpile gets them to you in one delivery.
When it ships
The seller has 5 days after you pay to send it, and your order shows the date. If they need longer you can give them more time from the order. If it isn't sent in time, the order is cancelled and you're refunded to your GeFe wallet.
More on delivery
Still stuck?
Email us and we'll get back to you. If it's about an order, add the order number. For questions about a piece, message the seller.
support@mail.gefeafrica.com