Where does my money go when I pay?
GeFe holds it until your order arrives.
Held until delivery
Your payment goes to GeFe, not the seller. We hold it while the order is prepared, shipped and delivered.
Releasing the money
When the order arrives, check it and confirm delivery in Orders. That releases the money to the seller.
If you don't confirm, the order confirms itself 10 days after the seller marks it shipped. The date is on your order. Tell us about anything wrong before then.
More on protection & returns
Still stuck?
Email us and we'll get back to you. If it's about an order, add the order number. For questions about a piece, message the seller.
support@mail.gefeafrica.com