Can I track my order?
Tracking appears once the seller ships.
Where to find it
Open the order in Orders. When the seller sends it, the courier and tracking number appear there and we'll notify you. Sent by rider or handed over in person? There's no tracking number; the seller's note tells you what to expect.
No updates?
Couriers can take a day to scan a parcel. If there's no movement after 2 days, message the seller from the order.
More on delivery
Still stuck?
Email us and we'll get back to you. If it's about an order, add the order number. For questions about a piece, message the seller.
support@mail.gefeafrica.com