How do I cancel an order?
Orders can be cancelled until the seller ships.
Before it ships
Message the seller from the order, or email us with your order number, and we'll cancel it. Your money comes back from what GeFe is holding.
Already shipped
Once it's on its way the order can't be cancelled. Wait for it to arrive, then ask the seller about a return.
More on order problems
Still stuck?
Email us and we'll get back to you. If it's about an order, add the order number. For questions about a piece, message the seller.
support@mail.gefeafrica.com